Crisis

destitution_header_two.jpg The Crisis team helps our most vulnerable clients with complex needs in response to crisis such as destitution.

The communities we work with are generally very supportive of fellow community members, offering them food, clothing and often a place to stay for the night. Occasionally this becomes impossible when clients have multiple difficulties and problems. For example; they may be ill, have mental health difficulties or there may be children involved. Such clients need a different approach to those referred to other areas in the Advice and Advocacy team, they are often at such a point where even the most trivial matter seems an enormous hurdle.

Clients can be referred to us internally or from outside agencies. Our crisis workers assess the situation, prioritise needs and work towards stabilising the situation. Sometimes this will take time, building trust and steadily working ways out of their predicament. For others a relatively quick solution may be possible so they are able to regain full control of their life.

Our crisis work gives practical and emotional support to clients who are often struggling with past traumatic experiences; for example rape, violence and warfare, domestic violence, trafficking and torture.

"When I see someone coming to us in tears but leaving with a smile on their face, it is very rewarding." Crisis Caseworker

We offer one-to-one support for as long as the client needs it, ensuring confidentiality and ensuring the client doesn't need to relive their experiences over and over. Our approach helps to alleviate stress and ensures clients get the full benefit from our services.

Crisis Case Studies

Mr P was referred to the crisis project being described as despondent, diagnosed with depression.........click here to read Mr P's story

Mr and Mrs T were referred to the Crisis Team because they were homeless.........click here to read the T Family story

Ms X was brought to the UK by a foreign family to work as a domestic servant and was subsequently abused and made pregnant by the man of the family............ click here to read Ms X's story

Ms W, a 35yr old Burundian lady, was 7 months pregnant when presented to the Crisis team............ click here to read Mrs W's story

Mr & Mrs Y, a 55 year old Russian husband and wife were referred to the CRMC when their Home Office support was abruptly terminated...........click here to read the Y Family story